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Category: Leadership

How to Handle a Larger Workforce Posted by Smart Rota on 9th January 2018

Whether your business is growing, or you’re already managing a large team of people, handling a huge amount of staff can be challenging...Read More

How to establish yourself as a leader as opposed to a boss Posted by Smart Rota on 7th December 2017

Managing a team is a key growth point for any hospitality worker, climbing up the hierarchy and establishing yourself in a leadership role...Read More

How to make the most of pre-shift briefings and team meetings Posted by Smart Rota on 15th August 2017

In hospitality and in the casino business, every second counts. When the work is fast paced and your team are rota’d, you want to be sure you're not wasting ...Read More

Essential characteristics of an ideal hospitality supervisor Posted by Smart Rota on 30th April 2017

Having the ideal hospitality supervisor is what turns a good team into a great team. Why? Great leaders bond team members together the right way...Read More

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