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How to establish yourself as a leader as opposed to a boss Posted by Smart Rota on 7th December 2017

Managing a team is a key growth point for any hospitality worker, climbing up the hierarchy and establishing yourself in a leadership role...Read More

5 tips of how to ensure that a team is both motivated and focused.  Posted by Smart Rota on 25th October 2017

Working in a hospitality environment holds many opportunities. It is key that there is always motivation within your teamRead More

How to make the most of pre-shift briefings and team meetings Posted by Smart Rota on 15th August 2017

In hospitality and in the casino business, every second counts. When the work is fast paced and your team are rota’d, you want to be sure you're not wasting ...Read More

4 conflict resolution tips that can help strengthen your team Posted by Smart Rota on 16th June 2017

How do you deal with conflict? Do you watch on from the sidelines, trying to determine the right party to side with? Or do you intervene as soon as you...Read More

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